Results of our customer survey: Thank you for your valuable feedback!

Warm thanks to all our customers who participated in our customer satisfaction survey! We received a lot of responses and valuable feedback that will help us improve our customer experience.

The survey results show that our customers especially appreciate our knowledgeable sales team, reliable quotation process, and high-quality designing. This feedback is very meaningful to us and motivates us to continue our good work in these areas.

"We are very grateful to our customers for their valuable feedback. The results of our customer survey show that we are on the right track, but also that we still have room for improvement. We always listen carefully to our customers and develop our services according to their needs," says CEO Ari Hämäläinen.

Our customers' needs and wishes guide our decisions, and we want to ensure that every customer interaction is positive and memorable. We invest in customer experience because we know that satisfied customers are the key to our success. Every one of our employees is committed to providing excellent service, and we believe that the best way to grow and develop is to listen to our customers and respond to their needs quickly and efficiently.

We also thank you for the good development ideas we received through the survey. We will continue to develop innovative solutions and services to better meet our customers' changing needs and expectations.

More information:

Would you like to discuss it further? You can find our contact information here. We are always ready to hear more feedback and development ideas!

About Norelco

Norelco aims to be at the forefront of securing a rapidly electrifying future. We are increasingly involved in projects related to solar energy, hydrogen production, and electric vehicles, while also focusing on the essential networks that form the foundation of everything. Our goal is to become the most wanted partner in electricity distribution projects in the Nordic countries.

The products we manufacture ensure the distribution of electricity in buildings, industry, electricity distribution, renewable energy projects, and infrastructure. We primarily develop our products in-house and collaborate with several responsible partners. Our main products include electrical switchgears, switchgear, substations, and transformer substations which we have been manufacturing for over 60 years.

We operate in a multicultural environment guided by ethical principles. Our products are manufactured in four production units located in Savonlinna and Kuopio. We utilize the latest technology and lean principles in our operations, along with the core values important to a family business. Continuous improvement is also part of our daily routine.

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